Legal & Compliance Framework
Last updated: January 2025 | Compliant with GDPR & French Data Protection Authority (CNIL) guidelines.
1. Privacy Policy & Data Collection
NeonCircuitFlow ("we", "our", or "us") operates as a specialized copywriting agency headquartered at 18 Boulevard Heurteloup, 37000 Tours, France. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
Data We Collect
When you interact with our streaming infrastructure, contact forms, or checkout links, we may collect your name, email address, telemetric usage data, uploaded media assets, and IP address. This data is used solely to deliver refined copywriting strategies, process payments, and improve our video stream core performance.
Your Rights Under GDPR
You retain the right to access, rectify, or request deletion of your personal data at any time by contacting our data protection officer at [email protected].
2. Terms of Service
By engaging NeonCircuitFlow services, accessing our web portal, or utilizing our Stripe payment links, you agree to be bound by these Terms of Service. All copywriting modules, narrative strategies, and promotional assets developed by our agency remain intellectual property governed by specific contract agreements until full payment is rendered.
Services are provided on an as-is basis with agreed turnaround times specified in individual client invoices and API limit parameters.
3. Cookie Policy
Our platform utilizes essential cookies and local storage mechanisms to remember your cookie consent preferences and secure your browsing session. We do not employ invasive tracking cookies without prior explicit consent administered through our persistent banner.
4. Refund & Cancellation Policy
Due to the bespoke, creative nature of copywriting agency deliverables and digital media asset development, refunds are evaluated on a case-by-case basis. If a project is cancelled prior to the commencement of drafting or strategy development, a partial refund may be issued minus administrative telemetry fees. Contact [email protected] for inquiries.
NeonCircuitFlow • 18 Boulevard Heurteloup, 37000 Tours, France
Phone: +33 6 72 95 48 36 • Email: [email protected]